Bussiness communication Essay Example | Topics and Well Written Essays - 2500 words

Bussiness communication - Essay Example Hence, skill of interpersonal communication plays an essential role not just in resolution of conflict but also in achieving overall success in life. Introduction Communication is a means of sharing your ideas, emotions, feelings, goals, thoughts etc., with other people around you. Healthy and open communication pattern are the foundations of healthy, strong and positive relationships (Krizan, Merrier, Logan, and Williams 2008, p.366). However, problems in communication lead to problems in relationship. Once the relationships are hampered, then it becomes difficult to achieve those goals for which the relationships were created in the first place. Achievement of goals depends on compatibility and bonding with other people involved in relationship. Sadly, due to incompatibility in goals, most of the relationships end up in conflicts. Conflict in relationship is the major reason for failure to achieve goals, both in personal and professional life (Krizan, Merrier, Logan, and Williams 2 008, p.378). Hence, to avoid conflicts, it is essential to have a skill of interpersonal communication (Krizan, Merrier, Logan, and Williams 2008, p.366). However, as human personality is a combination of different aspects like emotions, thoughts, behavior, attitude etc., it is not possible to handle the conflict situation only with single skill. Hence, interpersonal communication skill is the only skill that can help human beings to manage conflict effectively and positively, as interpersonal skill is a combination of different skills which teaches people how to make communication successful by catering to every aspect of human personality and behavior. Definition Interpersonal communication is defined as an effort by two or more people, to create and sustain shared meaning through the process of exchanging the messages with each other (West and Turner 2009, p.10). However, interpersonal communication is not as easy as it sounds. For successful interpersonal communication, one not only needs to be clear about his own goals of communication, but also needs to take care of not hurting other people involved in the communication. According to scholars, only those people who have the ability to carry out effective and appropriate communication with others, depending on the situation, are competent in the area of interpersonal communication (Wood 2010, p.32). People communicate and interact with others with a purpose and goal in their mind. When a particular interaction leads to achievement of the goal of that interaction, then the communication is considered effective (Wood 2010, p.32). If the goals of communication are not achieved, then the interpersonal communication is considered ineffective and incompetent. Very few people have the ability to achieve the goals of communication because interpersonal communication is a ‘skill’ and not a natural ability. It is a part of social skill as it enhances the productivity and meaning of professional and per sonal relationships in life. However, the good thing is that, it can be learned and practiced by everyone who desires positive communication in their lives. Importance of Interpersonal Interpersonal communication is a part of social skill. Hence, people in the field of medicine, psychology, counseling, religion, education, military, human resource, business management etc., are being trained in social skills through different training programs (Hargie, Saunders and Dickson 1994, p.ix). This is